Privacy Policy

Last updated: July 2026

Who we are

Sleep Guru is owned and operated by Shree Rathi Agency, indore, Madhya Pradesh, India. This policy explains what information we collect when you use sleepguru.world, how we use it, and the choices you have.

Information we collect

Account details: name, email address, phone number, and password (stored securely, never in plain text) when you register.
Order details: delivery address, phone number, and items purchased, needed to fulfil and ship your order.
Payment information: we never see or store your card, UPI, or bank details. All payments are processed directly by Razorpay, our payment gateway partner, under their own security and privacy standards.
Usage data: basic technical information like browser type and pages visited, used only to keep the site working properly.

How we use your information

To process and deliver your orders.
To send order updates, delivery notifications, and respond to support requests.
To maintain your account, order history, and wishlist.
To improve our website and product offerings.

We do not sell or rent your personal information to third parties. We share order details only with the shipping courier necessary to deliver your package, and payment details only with Razorpay to process your transaction.

Data security

Passwords are encrypted before storage. Payment transactions are handled entirely by Razorpay's PCI-DSS compliant infrastructure — Sleep Guru's servers never receive or store your card or banking details.

Cookies

We use minimal local storage on your device to remember your cart and wishlist between visits. This data stays on your device and is not shared with third parties for advertising.

Your rights

You can request a copy of your data, ask us to correct it, or request account deletion at any time by contacting us using the details below.

Contact us

If you have questions about this policy, reach out to:
Shree Rathi Agency (Sleep Guru), Bhopal, Madhya Pradesh
Email: rathiagency@gmail.com
Phone: +91 70678 57024